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Privacy Policy

This privacy policy sets out how The Artful Dog Studio Ltd uses and protects any information that you give The Artful Dog Studio Ltd when you use this website.

The Artful Dog Studio Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The Artful Dog Studio Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1.1.18.

What we collect

We may collect the following information:

  • name
  • contact information including email address and mobile number for calls and SMS
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offersWhat we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • From time to time, and only if specifically subscribed to our newsletter we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax, mail or SMS. We may use the information to customise the website according to your interests. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, by choosing to submit your details to us for say a competition or promotion you are agreeing that we may use your information in order to contact you specifically for that one promotion only
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected] or opting out of a link on any email or newsletter received

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to Unit 1, Waverley Farm, Waverley Lane, Farnham GU9 8EP.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

The Artful Dog Studio ltd | Unit 7 | Waverley Farm | Farnham | Surrey | GU9 8EP | 10139565| 01252 336 737